Refund & Shipping Policy

Last updated: September 28, 2026

Thank you for shopping with 41:10 Apparel Co. We want you to love what you wear, and if something isn't right, we'll make it right.

Returns & Refunds

30-day returns. You can return unworn items within 30 days of delivery for a refund to your original payment method.

To be eligible, items must be:

• Unworn, unwashed, and free of odors, stains, or damage

• Returned in the condition you received them, with tags if included

Not eligible for return:

• Gift cards

• Items marked Final Sale

• Items that have been worn, washed, or altered

Damaged, defective, or wrong item? Email us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, including shipping. You won't need to send the item back.

How to Start a Return

1. Email [email protected] with your order number and the item(s) you're returning.

2. We'll reply within 2 business days to confirm your return.

3. Ship the item(s) to: 41:10 Apparel Co., 217 Wrangler Drive, Coppell, TX 75019. Please include a note with your order number inside the package.

Return shipping: For change-of-mind or sizing returns, you pay return shipping. We recommend a trackable service, because we can't refund packages lost on the way back to us. Original shipping charges aren't refundable unless we made a mistake or the item arrived damaged or defective.

Exchanges

Need a different size or color? The fastest way is to return the original item for a refund and place a new order. That way your new size isn't held up while the return travels back to us.

Refund Timing

Once we receive and inspect your return, we'll email you and issue the refund to your original payment method within 5 business days. Your bank or card issuer may take another 5–10 business days to post it.

Gifts

If the item was sent to you as a gift, we'll issue the refund to the person who placed the order. If you'd prefer, we can send you a gift card instead. Just let us know when you email.

Order Changes & Cancellations

We start preparing orders quickly. If you need to change or cancel an order, email us within 12 hours of placing it and we'll do our best. After that, the order may already be in production or on its way, and our regular return policy applies.

Shipping Policy

Processing time: Most orders ship within 2–5 business days. Processing time is separate from delivery time, and choosing a faster shipping method doesn't shorten it.

Delivery time: Most US orders arrive 3–7 business days after shipping. You'll get an email with tracking as soon as your order ships.

Shipping rates:

• Lower 48 US states + DC: FREE on orders $60+ (subtotal before taxes). $5.99 on orders under $60.

• Alaska, Hawaii, US territories & APO/FPO: shipping rate shown at checkout. Free shipping doesn't apply.

Address accuracy: Please double-check your shipping address. If a package comes back to us because of an incorrect address, we'll contact you to reship it, and you'll pay a new shipping charge.

Lost or stolen packages: If tracking shows your package was delivered but you can't find it, please check with neighbors and your local post office, then email us within 14 days. We'll help file a claim with the carrier.

Delays: Delivery dates are estimates. Weather, holidays, and carrier backlogs can cause delays that are outside our control.

Questions?

We're here to help. Email [email protected] and a real person will get back to you within 2 business days.

41:10 Apparel Co. · 217 Wrangler Drive, Coppell, TX 75019